Guest List

MARTHA MAY BELLS
Heiress
Martha May Bells is an heiress who always gets what she wants—except for her secret childhood crush, Will Knight, who is Carol Knight's brother. Martha May has mastered the art of eavesdropping. If you have skeletons in your cupboard, it is best not to breathe a word of them, or Martha May will pick up the scent and follow the trail!  The neighbors get annoyed during the holidays because she is ultra-competitive with her Christmas décor. She travels every summer to buy the rarest and most festive Christmas decorations for her growing collection.  Her undying Christmas Spirit, dedication to philanthropy, and amazing holiday decor are why she has won the Christmas Spirit Award again this year. She's been the Holly Hills Christmas Queen for eight years! 
Suggested Costume: Tacky but elegant Christmas sweater. Hair is in an outrageous Christmas-inspired updo. Underneath, wear a glamorous red or green gown and any props worthy of a wealthy heiress. To flaunt your cash, stuff fake money into any pockets, etc., so it sticks out. Oversized diamond ring or sparkly tiara, and a small glittering trophy (from last year) labeled “Christmas Queen.”
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CAROL KNIGHT
Manicurist, Tinsel Tips Nail Spa

Carol Knight is one of the most friendly people you will ever have the pleasure of meeting. As a manicurist, Carol knows almost everybody in Holly Hills because they are on her client list. However, she stresses during the holidays since her eccentric brother, Will Knight, comes home to visit, as he has endless energy and a quirky diet.

Carol lives on Jolly Street, which is the most festive street in all of Holly Hills. She would love to be crowned as Christmas Queen, but she simply doesn't have the time to devote herself to charitable organizations or attend every Christmas-themed event in town, such as the Gingerbread House Competition, Holly Hill's Tree Lighting Ceremony, The Fruitcake Catapult, or The Eggnog Chug. Carol's appointment books at Tinsel Tips are fully booked until April, and she doesn't have much time for herself nowadays.  

Suggested Costume: Tacky Christmas sweater. Tacky Christmas accessories to go with your sweater. Even tackier Christmas accessories to go with your sweater. Even though we all know nail techs usually have no time to do their own nails - try to make your nails on-point with a festive, holiday flair. Maybe bring a nail file and give other guests a good shape while you mix and mingle (optional), &/or a small portable nail polish bottle or manicure kit, and a name tag that reads “Tinsel Tips Nail Spa.”
 
SAM MANGER
Dog Groomer

Sam Manger, the loud and proud owner of Manger Mutt Cuts, is Holly Hills’ most eccentric dog groomer. Known for a deep love of animals and impeccable care, Sam unfortunately lacks the same finesse when dealing with humans. Worse yet, the townsfolk claim that Sam's creative streak with pet haircuts often veers straight into catastrophe.

Sam, a devoted follower of high-fashion pet grooming trends straight from Paris, has a knack for turning dogs into walking "art pieces." The latest creation? The infamous box cut -  a rigid, geometric trim that has Holly Hills' poodles hiding under beds in shame until their fluff returns. This isn't Sam's first misstep. Who could forget the "Reverse Mohawk Incident," where golden retrievers across town sported shaved center stripes?

Despite the backlash, Sam remains unapologetic, declaring that "true genius is never understood in its time" and that Holly Hills is simply "not ready" for Paris-level grooming sophistication.

Suggested Costume: Tacky Christmas sweater. (Optional: Print off pictures of ridiculous dog grooming cuts to bring with you as your portfolio.) For cheeky laughs, wear a dog onesie or costume under your sweater.  Other optional props: A stuffed dog toy wearing a goofy haircut, and a small grooming brush or pair of blunt scissors (safe prop version).
 
EDDIE EVERGREEN 
Baker & Owner, Cousin Eddie's Cookies 
Eddie Evergreen, the unapologetically chaotic genius behind Cousin Eddie’s Cookies, is known for an offbeat sense of humor and quirky confections. Despite being nicknamed "3C" (for crass, cluttered, and chaotic), Eddie's bakery is surprisingly spotless, gleaming like the North Pole after a fresh snowfall. It’s a mystery how Eddie manages to keep the bakery pristine while cracking jokes and juggling dough, but the townsfolk don’t question it—they just keep coming back for more. Eddie’s Christmas cookies are as outrageous as Eddie’s personality, with names that draw crowds and keep people laughing. Some holiday highlights include

• “Rudolph’s Red Nose Nibblers” – Red velvet cookie bites with a dollop of cherry frosting on top.

• “Frosty’s Meltdown” – A sugar cookie stuffed with marshmallow cream and drizzled with white chocolate.

• “Grinch Crumbs” – Bright green pistachio shortbread cookies with a sour lime glaze.

• “Santa’s Belly Buster” – A triple-decker chocolate chip cookie sandwich stuffed with fudge and peppermint cream.

• “Mistletoe Mishaps” – A spicy cinnamon cookie with a kick of cayenne, perfect for warming up frosty evenings.

• “Coal for the Naughty” – Charcoal-black cocoa cookies that taste sinfully sweet and buttery.

Eddie doesn’t care what anyone thinks, and it shows—in the best way. The bakery is always packed, with locals and tourists alike clamoring for a taste of the season's unique creations. Eddie might not win any awards for politeness, but when it comes to cookies, this baker's already the reigning champion of Holly Hills.

Suggested Costume: Tacky Christmas sweater.  A spatula, whisk, and a chef’s hat or costume are optional accessories. Bring cookie samples if you wish! Other optional props: An apron splattered with faux frosting, and a cookie tin labeled “Cousin Eddie’s Cookies.”
 
GINGER STARRY
Display Design Manager
Ginger Starry, the brilliant yet bossy display designer for Nogstrum’s Department Store, is both admired and feared for her jaw-dropping holiday creations. She inherited the role of display design manager when her boss choked on a piece of fruitcake at the company’s holiday party. Her outlandish tree designs and stunning décor have made Nogstrum’s a must-visit holiday destination, showcasing Ginger’s unmatched creative flair. However, working with Ginger is no stroll through a winter wonderland. Ginger’s perfectionism knows no bounds, especially when it comes to Santa’s Village, where a full cast of Santa and his elves bring Christmas magic to life. Ginger is relentless in her demands, constantly harassing the elves to keep the village spotless—an impossible task when kids are spilling cocoa and leaving candy cane crumbs everywhere. The elves have a nickname for her: "The Garland Grinch"—not that they’d dare say it to her face. Whether it’s a crooked ornament or a speck of glitter out of place, Ginger is on it faster than a kid on Christmas morning. Despite her tough exterior, Ginger’s attention to detail ensures Nogstrum’s shines brighter than the North Pole itself, even if it means driving her coworkers up the (meticulously decorated) wall.
Suggested Costume: Tacky Christmas sweater.  Very over-the-top Christmas accessories. Optional: a roll of garland or measuring tape around your neck, and a clipboard with “Santa’s Display Perfection Checklist.”
 
FARRAH FROST
Ballerina

Farrah Frost, the dazzling ballerina of Holly Hills, graces the stage every holiday season as the beloved Sugarplum Fairy at the Decking Halls Playhouse. When she’s not pirouetting under the spotlight, Farrah spends her offseason teaching private ballet lessons to the town’s aspiring young dancers at the Holly Hills Recreation Center. During the holidays, however, Farrah is always on her toes—both literally and figuratively. Farrah firmly believes her role as the Sugarplum Fairy should be more than enough to crown her Holly Hills Christmas Queen. After all, what could be more iconic than embodying the spirit of Christmas magic in front of packed audiences? Unfortunately, many townsfolk disagree, insisting the title requires more than just a star performance—it’s about being the full package.

This year, Farrah was crushed to see Martha May win the crown yet again, fueling her frustration. “How many inflatable Santas and synchronized light shows does it take to get noticed?” Farrah was overheard muttering backstage. While the loss has left her stewing in a mix of glitter and indignation, she’s already plotting her next move to prove that being the Sugarplum Fairy is more than enough to reign supreme in Holly Hills.

Suggested Costume: Tacky sweater.  Ballet shoes & fairy wings are optional accessories. Optional: A wand topped with a snowflake.
 
ROXY RUDOLPH
Olympic Ice Dancer
Roxy Rudolph is an enigma to the people of Holly Hills. A celebrated Olympic Silver Medalist and U.S. National Champion ice dancer, Roxy has traded the rink for a quieter life in her hometown. The new dream? Opening an eggnog shop on Winter Street, right next to Cousin Eddie’s Cookies. While Roxy sees her venture as a unique addition to the neighborhood, not everyone in town agrees. Eggnog, they argue, is too seasonal, and Eddie’s hot cocoa has already cornered the market on holiday drinks. Living on Jolly Street, Roxy has another ambition: to become the town’s beloved Christmas Queen. But Roxy isn’t interested in winning through flashy decorations alone. She’s brainstorming a creative, out-of-the-box way to earn the crown—something that reflects her unique flair and leaves a lasting impression on the community. Whether it’s eggnog or her unconventional path to the throne, Roxy is determined to carve out a legacy in Holly Hills, one way or another.
Suggested Costume: Tacky Christmas sweater.  Silver medal as an optional prop. Wear an ice skating dress, as if you just left practice, if you wish. Optional: a small “Eggnog Shop Coming Soon” sign, and an ice skate (real or toy) slung over your shoulder.
 
SCUT FURKUS
Candy Store Owner, Furkus Fudge
Scut Furkus, infamous for tormenting Sugarplum Point as the neighborhood bully, now runs Furkus Fudge, the family candy store. For years, Scut hid away in the kitchen as the lead chocolatier, avoiding the spotlight (and hiding from former victims) while churning out sweets. After Old Man Furkus passed, leaving the store to Scut, the townsfolk weren’t exactly thrilled. Protests erupted, and Scut had no choice but to issue a heartfelt apology to the community. But is the bullying truly over? That remains the talk of Holly Hills. While Scut claims to have turned over a new leaf, Furkus Fudge’s lack of holiday decorations this year has raised eyebrows, leaving everyone wondering if the festive spirit—or Scut’s softer side—has vanished for good. Scut has renamed all of the shops offerings since Old Man Furkus left Scut the shop. Here is the current menu: 

• “Holly Jolly Humbug Bites” – Peppermint fudge squares that are sweet enough to melt even the grumpiest heart.

• “Noogies to Nougat” Bars – A caramel and nougat delight topped with a dusting of festive sprinkles.

• “Sorry, Sugarplum Point Spheres” – Plum-flavored truffles that come with an apology note on the wrapper.

• “Reindeer Reconciliation Fudge” – Chocolate fudge with red and green swirls, a nod to Scut’s newfound holiday spirit.

• “Peace Offering Pralines” – Buttery pralines dipped in white chocolate with a cinnamon twist.

• “Coal-Free Christmas Crunch” – Chocolate fudge with crunchy peppermint bits—perfect for reformed troublemakers.

• “Let’s Be Friends Fudge Logs” – Rolled chocolate fudge stuffed with marshmallow fluff, perfect for sharing.

• “Merry Make-Up Bark” – A mix of dark chocolate, crushed candy canes, and pretzels, symbolizing sweet and salty harmony.

Suggested Costume: Tacky Christmas sweater. Coonskin cap as an optional accessory. Added Props: A box of faux fudge or chocolates, and a “Furkus Fudge” shop name badge or apron.
 
RALPHIE CHESTNUT
Train Conductor, North Pole Express
Ralphie Chestnut is the life of the party—or in his case, the life of the North Pole Express. As a dedicated train conductor, he keeps passengers entertained with his quick wit, endless supply of holiday jokes, and his infamous Christmas story about the BB gun. After months of begging his mother for the “Space Blaster 10,000 BB Gun” (his words, not the ad copy), she finally caved. The result? Ralphie almost shot his own eye out the first—and only—time he fired it. Ralphie is the first to admit he should have listened to his parents when they warned him, but hindsight is 20/20—unlike his eyesight (he still wears the same thick glasses that saved him).  Still, his charm is irresistible. Passengers on the North Pole Express love his larger-than-life stories, even if half of them end with, “And that’s why you should listen to your mother.” Ralphie might have a knack for not learning lessons the first time, but he’s got the holiday spirit—and comedy chops—to keep everyone laughing all the way to the North Pole.
Suggested Costume: Tacky Christmas sweater. Train engineer cap is optional. Glasses are optional. Added Props: A small toy train or whistle, and a red BB gun (toy version labeled “Space Blaster 10,000”).
 
KEVIN MCALLISTER
Unemployed
Kevin McAllister, now in his thirties, still lives in his parents’ basement, which he’s transformed into his ultimate gaming lair, complete with a snack station, a neon “Keep the Change” sign, and an alarm system rigged with toy cars and marbles—just in case. While he’s an avid gamer and reigning champion of Call of Doodie: Holiday Heist, Kevin can't help but feel a little uneasy each Christmas. The holidays bring back memories of that one time he was left home alone and had to outsmart two not-so-bright burglars with an arsenal of household traps. Sure, the incident made him a legend in the neighborhood, but now, every Christmas light twinkle feels like a countdown to chaos, and every carol has him glancing nervously out the window. Kevin insists he's fine—though his annual December shopping spree for BB pellets and tarantula food says otherwise. While his parents subtly suggest it might be time to move out, Kevin argues that "the basement is a fortress," and besides, he needs to be on guard to protect the house… just in case burglars ever return. Despite his quirks and holiday jitters, Kevin is a lovable character who’s doing his best to outgrow his "incident." But let’s be honest—living rent-free with a lifetime supply of mac and cheese isn’t the worst gig in the world.
Suggested Costume: Tacky Christmas sweater. Underneath the sweater, wear any Christmas -themed attire - or skip the sweater and wear an ugly sweater-designed suit. Added Props: A toy tarantula on your shoulder and a small bag of toy “marbles” or “booby trap” supplies.
 
HOWIE LANGSTON
Mattress Salesman

Howie Langston is a hardworking mattress salesman at “Silent Night Snooze Emporium”, a Christmas-themed mattress store with promotions where you get a free stocking full of eggnog-flavored pillow mints with every mattress purchase. Howie spends his days convincing customers that a “North Pole Plush” mattress is the perfect gift for anyone on their list—because nothing says Christmas like eight hours of holiday hibernation.

A devoted single dad, Howie does his best to balance work and raising his son, who is obsessed with the Supersonic Man movies. Unfortunately, Howie’s not exactly a master of time management. Between mattress deliveries and trying to build a snowman out of leftover shipping foam, he forgot to order the Supersonic Man doll his son has been begging for all year. Now, Howie’s on a frantic, last-minute quest to find the sold-out toy. His journey has already included getting locked inside a mall Santa display, accidentally joining a “Parents Without Presents” support group, and nearly being trampled at a store’s holiday sale stampede. To make matters worse, Howie’s customers keep calling, demanding urgent mattress deliveries, leaving him juggling work, Christmas chaos, and an inflatable Rudolph costume he mistakenly thought was a Supersonic Man disguise.

Despite the madness, Howie’s heart is in the right place, even if his to-do list isn’t. One way or another, he’s determined to make this Christmas unforgettable—even if it means battling every other desperate parent in town.

Suggested Costume: Tacky Christmas sweater. Added Props: A shopping bag or wrapped toy labeled “Supersonic Man's Sidekick: Nitro Boy," Nitro Boy is the one that nobody wants, but it's all you could get for now. The shelves are well-stocked with Nitro Boy.
 
CLARK GRISWALL
Inventor, Widgets & Wonkats, Inc.
Clark is an ambitious inventor at Widgets & Wonkats, Inc., a gadget company known for quirky innovations. His latest creation—a revolutionary edible toothpaste that doubles as breakfast for busy execs—is nearly ready for focus group testing. Meanwhile, he’s preparing for the arrival of over 40 family members traveling by planes, trains, automobiles, and RVs. They’ll all be staying at his extravagantly decorated home on Jolly Street, infamous in Sugarplum Point for its holiday lights that regularly cause power outages. A devoted family man, Clark Griswall will do whatever it takes to make his loved ones happy—but his well-intentioned efforts often spiral into chaos, thanks to his knack for making questionable decisions and stumbling into trouble
Suggested Costume: Tacky Christmas sweater or any Christmas Vacation movie costume.

Optional: A bundle of tangled Christmas lights and a mug that says “World’s Best Dad.”
 
CLARK GRISWALL’S FAMILY
Clark Griswall’s family members are a demanding bunch. In addition to his immediate family, he has in-laws flying and driving in for the holidays from all directions. The Griswall house is the most energetic…and dysfunctional house in Holly Hills. 
Suggested Costume: Tacky Christmas sweater or any Christmas Vacation movie costume.

Added Props: Travel suitcases or wrapped gifts to show you've just arrived for the chaotic holiday stay.

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ANGELICA PEACE
Toy Store Clerk
Angelica Peace is the joyfully over-the-top toy store clerk at Toys B Us. Known for saying, "If it’s not on the shelf, I’ll climb to the roof to find it," Angelica is the ultimate cheerleader for the stressed-out holiday shopper. Rumor has it Angelica once hosted an impromptu puppet show to distract cranky kids while parents frantically searched for a last-minute gift. Need advice? Angelica’s shoulder is always available—and covered in glitter from wrapping station mishaps.

Toys B Us has completely sold out of Supersonic Man dolls, leaving shelves embarrassingly full of the unwanted sidekick, Nitro Man, who hasn’t exactly been flying off the shelves—literally or figuratively. Angelica Peace is fuming, knowing her commission could’ve been through the roof if the store had stocked more of the main hero instead of "a fake superhero with no powers that nobody even likes." Now, Angelica spends her days trying to convince skeptical parents that Nitro Man's power of “being friendly and slightly funny” is just as cool as Supersonic Man zooming around in an iron suit, saving the world at Mach 5.
Suggested Costume: Christmas sweater. Any toys are optional props. Added Props: A toy megaphone for “store announcements” and a handful of glittery gift wrap bows.
 
KLAUS NOEL
Assistant Manager, Nogstrum’s Department Store 
Klaus Noel, the assistant manager at Nogstrum’s Department Store, has perfected the art of the death stare. Employees describe his management style as a mix of “grinchy drill sergeant” and “holiday overlord.” While the store manager snoozes in the breakroom, Klaus is on the floor counting candy canes to ensure exactly three make it into every stocking on the display. Even Rudolph would probably file a complaint about overtime under Klaus’s watch. Klaus’s grumpiness is the stuff of legend. He once confiscated a kid’s hot cocoa, calling it a “spill hazard,” and growled, “Christmas spirit doesn’t clean itself!” Another time, he shot down a request for garland on an office door, muttering, “If it’s not on the approved decoration list, it’s not happening.” Employees swear Klaus would fine Santa himself for showing up late to work. Klaus Noel has found himself under heavy scrutiny this holiday season after the coveted Supersonic Man dolls mysteriously sold out at Nogstrum’s. Parents are fuming, and conspiracy theories are swirling like snowflakes. Rumor has it the last few dolls were quietly sold and shipped out of town, leaving locals high and dry. Another rumor? Klaus himself might have been the one to sell them while covering a shift change in the toy department.  Of course, Klaus isn’t commenting, but employees have noticed him singing, 'I'm' a Mean One, Mr. Grinch more than usual lately.
Suggested Costume: Tacky sweater. Added Props: A clipboard or checklist labeled “Approved Decorations Only,” and a store badge or lanyard.

 
LOU HINKLE
Christmas Tree Farmer 

Lou Hinkle, the proud owner of Hinkle’s Trees, is Holly Hills’ favorite Christmas tree farmer. Every holiday season, Lou can be found at the family tree lot wearing an apron that says, “I’m Pining for You.” Despite decades of experience, Lou still can’t convince some customers to stop testing every tree for “that perfect smell.” Fun fact: Lou’s great-great-grandfather supposedly once sold a tree to President McKinley!

Lou Hinkle is still fuming over the chaos at Hinkle’s Trees last week when someone backed their car into a giant tree which caused a domino effect and knocked over more Christmas trees. It took two full days to clean up the mess and repair the damage. Now, Lou won’t stop griping about the back pain it caused, claiming, “I’m one sprained muscle away from putting up a ‘pick your own tree’ sign!”

Suggested Costume: Tacky sweater. Grab some fresh evergreen twigs to adorn your sweater. Added Props: A small saw (toy prop) or a twine roll for “tying trees,” and a name tag reading “Hinkle’s Trees.”
 
MERRY  NORTH
Pop Star 

Merry North is the hometown pop star who took the charts by storm with hits like Jingle Bell Beatdown and Snow Me the Money. After years of touring, Merry has returned to Holly Hills for the holidays. While family members are thrilled, neighbors are less impressed by Merry’s nightly backyard karaoke sessions of All I Want for Christmas Is Me. Merry insists it’s just practice for her next album, Holly Hills and Harmonies.

Merry may be a chart-topping pop star to the rest of the world, but in Holly Hills, the townsfolk still remember her awkward teenage years. To them, she’s just "Lil Merry from 1412 Jolly Street,' complete with the back brace, braces on her teeth and headgear, a face full of acne, and a questionable haircut that didn’t do her any favors.

Because of this, Holly Hills doesn’t exactly roll out the red carpet. Nobody asks for autographs, and the kids who grew up with her are more likely to remind her about the time she tripped during the 8th-grade talent show than gush over her stardom. For Merry, coming home is less about fame and more about dodging old yearbook photos and embarrassing stories from childhood.

Suggested Costume: Tacky sweater worthy of a pop star. Super trendy hair and makeup. *Merry North's (wacky) Christmas album is at the bottom of this page. Added Props: A toy microphone and a printed album cover (below) for you to sign for your 'fans.' Download the songs and have them ready to play for anyone who wants to hear them!  Feel free to make your own music video to show your friends using any of the songs below and tag with #MerryNorthChristmasHits. 
 
YUKON DONNER
Gold Miner 

Yukon Donner is a rugged gold miner who looks like he just walked out of a holiday western. After striking gold in California, Yukon decided to spend Christmas in Holly Hills to "live the high life"—which means hanging out at Cocoa Wonderland and trying all 12 flavors of hot cocoa while surfing the web on his trusty laptop. Yukon claims he can smell gold a mile away, but the only thing locals have seen Yukon sniffing out is Eddie Evergreen's cookies.

Yukon Donner has just enough gold in his pouch to scrape through the holidays in Holly Hills before packing up and heading back west to strike it rich again. Yukon claims he can "sniff out gold better than Santa sniffs out cookies," but locals have caught him mistaking glitter-covered ornaments for nuggets more than once.

For now, Yukon is enjoying the festive break, though his idea of "Christmas dinner" is a bag of jerky and a can of beans warmed over a candle.

Suggested Costume: Tacky sweater. Toy pick axe as a prop. Or, wear a prospector costume.

Optional: a small pouch of “gold nuggets” (chocolates wrapped in gold foil) and a tin cup or canteen.
 
FRANKLIN CROSMAN 
Television Executive, RBC TV Studios 

Franklin Crosman, the mastermind behind RBC TV Studios’ upcoming Christmas Eve live adaptation of Rudolph, is laser-focused on ratings—and not much else. Franklin describes Christmas as “a great concept… for advertisers.” Some say Franklin sold his soul for a Nielsen spike; others believe he just really hates carolers. Either way, Franklin will do anything to make his holiday production a success, even if it means rewriting Rudolph’s story as a gritty crime drama. He begrudgingly agreed to cast Martha May as the spokesperson for the Rudolph adaptation on Christmas Eve. While Franklin finds her over-the-top holiday cheer unbearable, he knows there’s no avoiding the reigning Christmas Queen of Holly Hills if he wants local buzz.

Rumor has it Franklin is secretly plotting to make history by adding additional live shows, locking in the entire cast and crew to work through Christmas Day. Whispers around the set suggest he’s already drafting contracts labeled "Mandatory Festive Overtime."

Suggested Costume: Tacky sweater. Or, wear a Christmas themed suit.
Added props: a clipboard or headset marked “RBC TV Studios LIVE,” and a fake contract labeled “Mandatory Festive Overtime.”

CANDY DECEMBER 
Personal Shopper, Nogstrum’s Department Store 
Candy December, Nogstrum’s ruthless personal shopper, is a force of nature when it comes to hunting down the perfect gifts for her wealthy, high-maintenance clients. However, many of those clients couldn’t care less about Candy’s loyalty to Nogstrum’s—they regularly ask her to shop at competing stores, putting her in an awkward spot as a dedicated employee. To make matters worse, some clients love to waste Candy’s time. They’ll have her jump through hoops to track down rare or special-order items, only to casually say, “I’ll think about it,” and never make the purchase. Candy is no stranger to spinning her wheels for hours, only to be ghosted by indecisive, high-maintenance customers. Still, she remains fiercely determined, muttering under her breath, “One day, someone’s going to gift me patience.”
Suggested Costume: Tacky sweater. Shopping bags are optional props (as you just left the mall and were shopping for a client). Added Props: A wrapped “gift” box with a giant tag reading “Not for Me,” and a receipt roll sticking out of your pocket.
 
CHRIS KRINGLE
Former NFL Quarterback 
Chris Kringle is the former NFL quarterback who’s convinced every holiday is just another chance to remind people of that one touchdown pass in college he threw back in the day. Despite his ego, Chris spends most nights alone, practicing "spontaneous" autograph poses in the mirror. Locals avoid him—not because he’s famous, but because no one wants to hear about his stats again. Chris Kringle has a secret he’d never admit: he’s still heartbroken from a breakup years ago. The blow came via text message, right after he was released from his NFL contract—a double whammy of rejection he’s never quite shaken. Adding insult to injury, Chris never even got to play an NFL game thanks to an early-season injury, leaving him with only his college stats to brag about. While Chris insists his single status is by choice, close friends know he avoids his old team’s highlight reels and has a suspicious aversion to notifications on his phone.
Suggested Costume: Tacky sweater. Football or NFL sweater with some festive Christmas accessories is an alternative.  Sharpie marker as an optional prop (people may want your autograph). Added Props: A playbook notebook labeled “Christmas Comeback Tour” and a foam football to toss around.
 
WILL MARCUS 
Department Store Santa 
Will Marcus, the chaotic Santa of Nogstrum’s Christmas Village, is as unpredictable as a snowstorm in July. On multiple occasions, Will has shown up to work with suspicious bits of old salmon stuck in his Santa beard, claiming it was from his "protein-packed breakfast." One memorable shift ended with Will accidentally sitting on a gingerbread house prop and declaring, "Santa’s had a rough landing this year!" Rumor has it Will was recently arrested for trying to sleep overnight in the store’s gingerbread house, insisting it was "for Santa authenticity." Some even say he’s already been fired, but with Will, it’s hard to tell—he still occasionally wanders the store shouting, “Ho ho hold my cocoa!” to confused shoppers.
Suggested Costume: A tacky sweater over a Santa suit. Wear a Santa beard, a Santa Hat , and glasses (optional).  Added Props: A cocoa mug labeled “Ho Ho Hold My Cocoa” and a toy gingerbread house (crushed or bent).
 
CLARICE NICHOLAS
Sales Clerk, Nogstrum’s Department Store

Clarice Nicholas, Nogstrum’s fragrance queen, doesn’t believe in "no"—especially not when it comes to making a sale. Known for chasing customers halfway to the parking lot, Clarice always hits her quotas and then some. Once, a toddler accidentally knocked over her perfume display, and Clarice used it as an opportunity to sell 15 bottles to panicked onlookers. Her secret? Unlimited samples and relentless charm. 

Clarice has been having a difficult time staying on top of the internal sales charts at the store - especially since one of the biggest customers refuses to allow Clarice to get the sales from her department. 

Suggested Costume: Tacky sweater. Bring fragrance soaked cards with you for people to sample (optional). Added Props: A small perfume bottle or atomizer, and a price tag gun or sales tally sheet.
 
EVE ELDEN 
Mannequin Designer 

Eve Elden is the bubbly mannequin designer at Nogstrum’s Department Store, known for her creative displays and cheerful attitude. Having worked there for nearly two years, Eve is a highly committed employee who’s always willing to stay late, help out in other departments, and cover shifts at a moment’s notice. A genuinely kind-hearted person, Eve has been a favorite among coworkers and customers alike—until now.

Recently, Eve’s meticulously dressed mannequins became the center of controversy when a savage customer removed their clothing. A viral post by a local ex-football star, who joked about the undressed plastic models under the hashtag #NakedNogstrums, catapulted the incident into the spotlight. Now, for the first time, Eve finds herself under scrutiny at work as the store scrambles to address the situation. The pressure is on for Eve to prove she’s still the mannequin master, even if her displays at one point temporarily lacked... attire.

Suggested Costume: Tacky sweater with ultra-trendy Christmas accessories. Added Props: A mannequin head or arm prop wrapped in tinsel, and a roll of fashion tape or pins.
 
HERMEY GARLAND  
Head Department Store Elf 
Hermey Garland, Nogstrum’s reluctant elf leader, didn’t sign up for the chaos that comes with managing Santa’s Village. Juggling photo schedules, cranky elves, and sugar-fueled toddlers, Hermey dreams of a quiet dental office one day with nothing but the soothing hum of dental drills. For now, though, Hermey lives by one rule: survive until January. Hermey never wanted to be in charge. An introvert at heart, things have gone from bad to worse as Hermey is being forced to fill the vacant Santa Claus role after the previous Santa was fired for, as Hermey puts it, “future crimes.” The problem? Hermey looks and sounds nothing like Santa. To fit the part, Hermey must wear a rubber Santa mask, a suit with padding in all the right places, and use a voice changer to sound like Jolly St. Nick.  The setup will either leave kids terrified or confused. 
Suggested Costume: Tacky sweater over an elf costume.

Added Props: a toy drill to represent the dentist dream, and a clipboard labeled “Elf Shift Schedule.”
 
HERMEY’S ELVES  
Nogstrum’s Department Store 
Hermey Garland leads the elves of Christmas Village in Nogstrum’s Department Store. They are a spirited bunch of holiday workers who do their best to care for the girls and boys who visit Santa in Christmas Village. 

Suggested Costume: Tacky sweater over an elf costume. Added Props: A toy hammer or gift-wrapping supplies, and a candy cane prop for comic effect.

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CINDY LOU SCHWARTZ 
Aspiring Actress 
Cindy Lou Schwartz is a talented young lady who grew up in the holiday-inspired town of Holly Hills. She has a good heart, but her downfall is that she is rather naïve. Unfortunately, those closest to her often take advantage of her gullibility. She recently landed her first acting gig as Rudolph in the live production of Rudolph set for Christmas Eve on RBC TV. 

Cindy Lou has been practicing her lines everywhere—from the grocery store to the post office—often confusing locals who think she’s talking to imaginary reindeer. She’s certain this role will be her big break, even though her previous acting experience is very limited, so most people don't think a break is deserved. Nevertheless, her optimism shines as bright as a Christmas star, even when she forgets her lines mid-sentence.
Suggested Costume: Tacky sweater. Optional: a script labeled “Rudolph: The Live Spectacle” or a toy red nose to channel her inner reindeer. Alternative is to wear a Cindy Lou Who costume. 
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POINSETTIA SNOW 
Candy Maker, Furkus Fudge 
Poinsettia Snow is a young baker and counter assistant for Furkus Fudge. She was a hardworking employee until Scut Furkus, her mother’s old high school bully, inherited the place from his/her grandfather, Old Man Furkus. Poinsettia does anything she can to sabotage the candy store behind Scut’s back—she is all about revenge.

She secretly replaces the cocoa powder with decaf and “accidentally” leaves out sugar from Scut's personal batches of fudge. Poinsettia has a mischievous streak but an innocent smile that keeps customers on her side. Her dream is to open her own candy shop one day—just to drive Scut out of business for good.
Suggested Costume: Tacky sweater. Candy samples are optional accessories. Baker's uniform with Christmas accessories is an alternative. Added Prop: A bag of fake “secret ingredients” or a candy cane stir stick to pretend to use for sabotage.
 
YULE JACK 
Business Owner, Got Any Lights, Inc. 
Yule Jack is the owner of Got Any Lights, Inc. – a Christmas light and landscaping company in Holly Hills. Yule lights up Holly Hills for the holidays and is great at what he does, but he is entirely accident-prone, so stay clear of this light designer!

Yule's fallen off more ladders than you could count and once short-circuited an entire block by plugging in a 10,000-bulb display. Still, Yule insists, “If it doesn’t blind your neighbors, you’re not doing it right.” Despite the chaos, everyone agrees Holly Hills wouldn’t sparkle half as bright without this festive Christmas light installer.
Suggested Costume: Tacky sweater.  A Christmas light-up necklace.
 
CAROL TANNEN 
Kiosk Entrepreneur 
Carol Tannen is the annoying kiosk entrepreneur. She will pop up a kiosk at any event in town and harass anybody who dares to walk by. If you pass Carol’s Kiosk, you’ll be pressured into buying something! She sells anything from eggnog to picture frames!

Carol’s motto is “If it fits on a table, I can sell it!” She once opened a kiosk at a funeral, claiming “grief candles” were a growth market. No matter how many times she’s kicked out of the mall, Carol’s already got another pop-up planned.
Suggested Costume: Tacky sweater. Bringing a bag of funny or outrageous items to sell to others is optional. Added Prop: A portable cash box or fake business license labeled “Carol’s Kiosk – No Refunds.”
 
GLORIA BLITZEN 
Store Manager, Nogstrum’s Department Store 
Gloria Blitzen is the lackadaisical store manager for Nogstrum’s Department Store. She plays the nice girl and allows the store's employees to get away with murder…quite literally. Old-timers of the store say that she hasn’t always been that way—something must have happened recently to cause Gloria’s change of management style.

Rumor has it she used to be a corporate shark until a freak snow globe incident made her “re-evaluate life.” These days, Gloria spends more time drinking cocoa in her office than managing the floor. Her catchphrase? “If it’s festive enough, it can wait until Monday.”
Suggested Costume: Tacky sweater.  Added Prop: A “World’s Most Chill Boss” mug or clipboard covered in glitter stickers.

MAGI GOLDEN 
Fashion Designer 
Magi Golden is a gifted fashion designer from New York City. With childhood roots in Holly Hills, this fashion guru will be in town for the holidays. He suffers from extreme paranoia and tends to think everybody is a hidden enemy. Magi can be quite taxing to be around for too long.

Magi is convinced the local dry cleaner is stealing his design sketches. But the paranoia doesn't end there - he refuses to sit with his back to a door “in case of espionage.” Magi's over-the-top style and dramatic scarves make him hard to miss—especially while storming into town declaring, “Holly Hills needs haute couture!”
Suggested Costume: Trendy Tacky sweater with hair slicked back and designer eyeglasses (optional). Added Prop: A sketchbook labeled “Holiday Haute Secrets” or a measuring tape draped like a designer scarf.
 
JOY TINSEL 
Manager, Holly Hills Galleria 
Joy Tinsel is the manager of the Holly Hills Galleria. This holiday season, she is overwhelmed by all the problems that keep striking the mall, but she seems to be keeping it together on the surface. However, those closest to her say she’s about to snap.

Between burst pipes, rogue carolers, and a runaway camel from the petting zoo, Joy hasn’t had a calm day since October. She survives on peppermint mochas and pure willpower. Her nervous laugh has become the unofficial soundtrack of the mall this season.
Suggested Costume: A tacky sweater. For fun, use eyeshadow to create dark circles under your eyes and tatter your hair. Added Prop: A walkie-talkie labeled “Mall Command” or a clipboard full of chaotic “crisis reports.”
 
BALTHASAR POTTER 
Counter Clerk, Cousin Eddie’s Cookies 
Balthazar Potter is the spunky counter clerk for Cousin Eddie’s Cookies. He’s a large reason Cousin Eddie's has so many regular customers—he is extremely friendly to everybody who walks through the door and provides top-notch customer service.

He decorates each cookie box with hand-drawn doodles just to make people smile. Balthazar’s laugh is so contagious it’s been compared to sleigh bells on overdrive. He dreams of one day hosting his own baking vlog called “Bake It ‘Til You Make It.”
Suggested Costume: Tacky sweater with a chef's hat, apron or other baking props. Bringing cookies is optional. Added Prop: A cookie box tied with ribbon or a frosting bag filled with (fake) icing - see above under Eddie Evergreen's bio for the types of cookies.
 
PAT PARTRIDGE  
Petting Zoo Owner 
Pat Partridge is an eccentric petting zoo owner. Pat’s petting zoo makes the rounds at the Christmas events in Holly Hills. Currently, the animals reside in the parking lot of the Holly Hills Galleria. Pat’s animals are well taken care of and include penguins, reindeer, a camel and two turtle doves.

Pat talks to the animals like old friends and insists they talk back—especially the camel, Carl. The locals never know whether Pat’s jokes are rehearsed or just slightly unhinged. Pat proudly calls the zoo “the most exotic parking lot this side of the North Pole.”
Suggested Costume: Tacky sweater/cardigan over a zookeeper's uniform. Added Prop: A stuffed animal (camel, reindeer, or penguin) or a feed bucket with faux hay.
 
JUDE WINTERS  
Caterer 
Jude Winters owns the largest catering company in Holly Hills – Jude’s Food. During the holiday season, Jude usually works from dusk until dawn and doesn’t have time for drama. Jude’s appointment book is typically booked for the holidays—however, it seems as though lately, Jude has been sabotaged.

Someone’s been swapping the sugar for salt and “forgetting” orders, and Jude’s patience is wearing thin. Jude has started labeling all ingredients “Jude’s—Touch and Die.” Despite the chaos, Jude still manages to serve the best cranberry-glazed ham in town.
Suggested Costume: Tacky sweater. Added Prop: A chef’s apron splattered with faux sauce or a tray of (fake) hors d’oeuvres.
 
NATALIE DICKENS  
Housekeeper, Snowflake Manor 
Natalie Dickens is the housekeeper at the Snowflake Manor. She is no-nonsense and takes it entirely personally when the guests of the manor make a mess. Natalie will be the first one to yell at you for leaving trash behind or not picking up after yourself.

She claims she can hear dust settling from across the room. Natalie once chased a guest down the hall with a mop for walking on freshly polished floors. Her holiday wish? A week where no one spills hot cocoa on her carpets.
Suggested Costume: Tacky sweater. Cleaning supplies, such as a feather duster and rubber gloves, are optional props. Added Prop: A spray bottle full of water labeled “Magic Clean.”
 
GEORGE BAILEY  
Santa Claus, Holly Hills Galleria 
George Bailey was hired to play the role of Santa Claus in Santa’s Workshop of the Holly Hills Galleria. After being hired, he changed his appearance to look like an alternative Santa Claus with a 12” Mohawk, face piercings, temporary face tattoos, and dark makeup. He also encouraged his elves to do the same. This year, Santa’s Workshop looks more like Nightmare Before Christmas. 

George insists this is “Santa for the next generation.” He hands out candy canes wrapped in black ribbon and tells kids, “Be good… or be legendary.” Despite management’s panic, the teens of Holly Hills think he’s the coolest Santa ever.
Suggested Costume: Tacky sweater. Wear anything punk/alternative in addition to your Santa suit. Added Props (optional): A black and white candy cane or toy electric guitar labeled “Santa Shreds.”
 
GEORGE’S ELVES   
Holly Hills Galleria 
George Bailey, the punk rock Santa at Holly Hills Galleria, referred his friends for jobs as Christmas elves.  The day after the group was hired, they arrived in Santa’s workshop with crazy, colored hair, face piercings, temporary face tattoos, and dark makeup. The elves like to refer to themselves as the Evil Elves. Nobody knows why this bunch pulled a switcheroo on the mall management, but the kids are genuinely frightened. 

The Evil Elves have started rewriting Christmas carols into heavy metal versions. Their motto: “No silent nights allowed.” Despite their edgy vibe, they secretly donate toys to the orphanage every year—anonymously, of course.
Suggested Costume: Tacky sweater. Wear anything punk/alternative in addition to your elf costume. Added Prop: A toy guitar or candy cane drumsticks for their “Elf Metal Band.”
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BELLA CASPER 
Bella Casper is a disgruntled gift wrapper at Nogstrum’s Department Store. There are two sides to this present designer, and only one would you ever care to be on! If you have something to offer Bella, she’s the nicest person you’ll ever meet. However, if you cross her, you’ll see her dark side, and it’s not pretty. 

Bella has been known to “accidentally” use duct tape on gifts belonging to people she doesn’t like. Her wrapping station is decorated with glitter bombs and passive-aggressive Post-it notes. Every year, she secretly hopes the Christmas Queen crown will come with a gift receipt—because she’s dying to return it.
Suggested Costume: Tacky sweater. Added Prop: A roll of wrapping paper and a pair of scissors tied with a bow (or labeled “Handle with Care”).
 
ELEANOR  HOPE  
Christmas Quilt Designer 
Eleanor Hope is the cranky Christmas quilt designer.  Eleanor has a relatively successful online business selling customized Christmas quilts.  However, during most of the year, Eleanor doesn’t have enough to do and tends to stir up trouble for many people. Eleanor is a gossip!

She claims her gossiping is “research for her next quilt pattern,” which she swears will be inspired by betrayal and bad manners. Eleanor carries a notebook titled “Stitches and Snitches,” where she jots down juicy tidbits about her neighbors. Deep down, she craves company, even if that means spreading a rumor or two to get attention.
Suggested Costume: Tacky sweater. Christmas-themed quilt as an optional prop. Added Prop: A small notebook labeled “Town Secrets” or a bundle of fabric swatches shaped like broken hearts.
 
FELICITY SHEPARD 
Event Planner 
Felicity Shepard is a high-energy event planner - and the only planner in Holly Hills. She doesn’t take life seriously and is the first one to laugh at a joke - even if it isn’t funny or meant to be a joke. Felicity is an extremely happy girl.

Her motto is “If it sparkles, it works.” Felicity once double-booked Santa and a live reindeer yoga class, calling it “a holiday fusion event.” She thrives in chaos and believes every problem can be fixed with more glitter and hot cocoa.
Suggested Costume: Tacky sweater. Added Prop: A clipboard covered in stickers and a sparkly pen labeled “Plan-tastic!”
 
THEO CHESTNUT 
Mathematician 
Theo Chestnut is a self-proclaimed nerd and mathematician.  This math geek is employed by the National Space Exploration Organization (NSEO) to design and analyze new space station models. Theo isn’t friendly and often claims that numbers are his only true friends.

He once calculated the probability of winning the Christmas raffle… and ruined the suspense for everyone. Theo refuses to decorate for the holidays because he believes “tinsel throws off spatial symmetry.” Beneath his logic, though, lies a soft spot for hot cocoa and predictable Hallmark movie endings.
Suggested Costume: Tacky sweater. Calculator as an optional prop.Added Prop: A notepad filled with “Holiday Equations” or a protractor worn like a pocket badge.
 
FELIX MISTLETOE 
Guitarist 
Felix Mistletoe is an aspiring rock star and guitarist. He believes that he is extremely talented but hasn’t been lucky enough to find his big break yet.  He’s a serious perfectionist; if you need a peacemaker for conflict resolution, head for Felix.

Felix insists he’s “this close” to getting discovered, even though his only gig this year was at the mall food court. He’s currently working on a holiday single called “Rockin’ Around the Emotional Damage.” Despite his confidence, he’s terrified of karaoke nights.
Suggested Costume: Tacky sweater. Guitar as an optional prop (real or fake). Added Prop: A microphone or lyric notebook titled “Christmas Hits (Unreleased).”
 
PEPPER MINTLEY 
Christmas Tree Stylist 
Pepper Mintley is an antisocial Christmas tree stylist who suffers from severe anger management issues.  Pepper is extremely judgmental, and this quality tends to offend the  Nogstrum’s Department Store's customers.  Pepper also has an intense fear of germs, so getting too close during chats is out of the question!

Pepper once threw an entire tree out because the ornaments were “emotionally uneven.” They keep a personal stash of sanitizer labeled “Tree Tonic.” Pepper’s motto is, “If your tinsel touches mine, we’ve got a problem.”
Suggested Costume: Tacky sweater. Christmas ornaments and pics of designed Christmas trees as optional props. Added Prop: A spray bottle of water labeled “Pine Perfection Disinfectant.”
 
IVAN ICE 
Christmas Telegram Performer 
Ivan Ice is the accident-prone Christmas telegram performer in the town of Holly Hills.  Known to have a constant stream of bad luck, this ill-fated entertainer lives his life under a black cloud.  Ivan definitely lacks good manners and charisma.  This is not a gentleman to bring home to meet the parents - unless they own a charm school, that is!

Ivan once tripped over his own telegram scroll mid-performance and ended up gift-wrapped by paramedics. He insists his misfortune is part of “the act,” though the townsfolk know better. His favorite holiday song? “I’ll Fall Home for Christmas.”
Suggested Costume: Tacky sweater on top of /underneath a Scrooge costume. Added Prop: A fake telegram scroll or microphone labeled “Holiday Disaster Hotline.”
 
SCOTTY SLEIGH 
General Manager, Toys B Us 
Scotty Sleigh is the ambitious general manager of the Holly Hills Toys B Us toy store. He stresses about the small things and has trouble dealing with anxiety. Scotty definitely has his work cut out for him with this year's Supersonic Man doll shortage and is feeling the pressure of the holiday season. He's having to work on a plan for after the holiday about how to offload the overstock of Supersonic Man's sidekick dolls, Nitro Boy. It appears that Scotty believed Nitro Boy would be at least half as popular. Scotty was wrong. Scotty’s started referring to Nitro Boy as “the unsellable hero,” much to his staff’s amusement. He’s been running late-night “Operation Clearance” meetings fueled entirely by candy canes and cold coffee.

He keeps a bottle of antacids in his pocket labeled “Elf Relief.” Scotty once had a full-blown meltdown over a missing price tag gun. Despite the stress, he truly loves bringing joy to kids—even if it gives him heartburn.
Suggested Costume: A tacky sweater. Toys are optional props—you can talk about them, try to sell them, etc. Added Prop: A toy Nitro Boy doll with a handmade “50% OFF” tag or clearance sticker for comedic effect.
 
HOLLY LOVE  
Hollywood Actress 
Holly Love is an ultra-famous Hollywood film star. She is a pampered princess who indulges in the finest life offers. If it has sequins and feathers, she’s wearing it, and if there’s caviar and expensive champagne, she’s there!  

Holly’s return to Holly Hills has caused quite a stir—mostly because she brought her publicist, makeup artist, and a personal snow machine for “atmosphere.” She insists on being addressed as “The Star Formerly Known as Holly” and refuses to step outside without perfect lighting. Despite her diva attitude, there’s a rumor that she secretly misses her small-town roots… especially the smell of gingerbread and gas station cocoa.
Suggested Costume: Tacky sweater. Ultra-trendy attire and impeccable hair and makeup. Added Prop: Oversized sunglasses and a bedazzled coffee cup labeled “Director’s Cocoa.”
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